Accessibility Bankinter Luxembourg

Accessibility Status

Currently, this digital asset is aligned with the latest version of the EN 301 549 standard. Bankinter Luxembourg continues to work progressively on improving accessibility, implying that some content may currently be undergoing adaptation. If you experience any difficulty, please contact us through the channels specified in this section.

Bankinter Luxembourg is implementing a continuous improvement plan to achieve and maintain an optimal level of accessibility over time, eliminating usage barriers. Our commitment is to make the necessary adaptations to ensure full compliance with digital accessibility requirements.

Criteria adopted

The Bank’s adaptation to accessibility needs has been carried out in compliance with the provisions of the Law of 8 March 2023 on accessibility requirements for products and services, in order to eliminate physical, sensory, and cognitive barriers that could limit the full participation of all users.

Furthermore, the Bank adheres to the highest standards in universal accessibility, applying the EN 301549:2019 standard to comply with web accessibility requirements and ensure the digital accessibility of its website https://www.bankinter.lu

The features implemented to improve content accessibility include the following:

• (9.1.1.1) A comprehensive review of all meaningful images is underway to ensure the presence of appropriate alternative text (alt), making visual information accessible to users with visual impairments.
• (9.1.3.1) Structural elements such as headings, field groupings, lists, and tables are being audited to confirm that visual relationships are also correctly represented in the code.
• (9.1.3.3) The exclusive reliance on sensory characteristics such as colour, shape, or location is being eliminated, ensuring that accessible alternative descriptions are always provided.
• (9.1.4.1) Additional visual cues, such as underlines, icons, or explanatory text, are being added to ensure colour is not the only method used to convey information.
• (9.1.4.3) Both automated and manual tools are being used to verify that the contrast between text and background meets minimum readability standards.
• (9.1.4.4) The content is being tested to ensure that it can be zoomed up to 200% using browser functions without loss of functionality or information.
• (9.1.4.10) All designs are being validated to ensure that content adjusts properly to small screen sizes without requiring horizontal scrolling.
• (9.1.4.11) All graphic elements and non-textual controls are being reviewed to ensure sufficient contrast with the background to aid visual identification.
• (9.2.1.1) All interactive components are being adapted to ensure full keyboard operability, allowing navigation without the need for a mouse.
• (9.2.4.4) Link texts are being rewritten to be more descriptive and understandable without additional context.
• (9.6) The five conformance principles required under WCAG 2.2 Level AA are being met, ensuring that pages, processes, and technologies do not interfere with overall content accessibility.

Preparation of this section

This statement was prepared on 24/04/2025.

The method used to prepare the statement was a manual review, based on the requirements of the EN 301 549 standard, conducted by Everycode S.L. on 08/04/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Entity), in accordance with the requirements set out in the ISO/IEC 17020 standard, for webs and mobile applications inspection activities under the EN 301 549 standard.

Last review of the statement: 06/05/2026.